SHIPPING POLICY

We offer free delivery for first-time orders, and from time to time we may offer free delivery for customers who spend more than R2000.00 on their orders.

Readily available items will be delivered within 3 days of purchase.

if ordered item not readily available, it will take 14 working days for the order to get delivered, however we always try our best level of service to our customers.

We have two options for delivery-

PAXI

Aramex

Courier guy

RETURN & EXCHANGE POLICY

Refund may  be processed  within 14 days of receipt of purchased item. Your refund will be processed on the card you originally used to pay with, as specified on your online dispatch note. If you are returning an item given to you as a gift, or if you don't have a proof of payment, you will be refunded via Elegant Turkish Boutique gift card. Please note: You cannot receive a cash refund for items purchased online.
Conditions for refund
Any item with a quality issue
Exchanging sizes not available
orders not delivered within the stipulated timeframe
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